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Offers real-time access to vehicle health data and notifications for service reminders, ensuring the vehicle operates at peak performance.

Enabled smart navigation and dealer locator features to help users with seamless travel and easy access to assistance.

Success Story

Helping Drivers with Real-Time Vehicle Management,

Automation, and Seamless Connectivity

Problem Statement:

Mitsubishi Motors sought to provide a connected car solution that:

  • Offers real-time access to vehicle health data and notifications for service reminders, ensuring the vehicle operates at peak performance.
  • Enabled smart navigation and dealer locator features to help users with seamless travel and easy access to assistance.
  • Provided emergency services like emergency calls and roadside assistance to enhance safety.
  • Delivered automated alerts and notifications for users to keep them informed about their vehicle’s health and necessary maintenance.

Solution

  • Improved Vehicle Health Monitoring: Real-time access to vehicle data and service reminders ensures that vehicles remain well-maintained and operate efficiently.
  • Enhanced Safety & Convenience: The app’s emergency services and roadside assistance provide drivers with confidence and quick access to help when needed.
  • Optimized Customer Engagement: Automation of vehicle health alerts, service reminders, and dealer locators ensures continuous engagement with the customer, enhancing the overall experience.
  • Seamless Integration: Full compatibility with iOS and Apple CarPlay ensures that users can access critical information on the go, improving convenience and usability.
  • Increased Customer Satisfaction: The app’s comprehensive features provide a holistic solution that enhances the driving experience, leading to higher customer satisfaction and brand loyalty.

Impact

  • Streamlined Operations: The app’s automated features reduce manual tasks, helping drivers stay focused on their journey and reducing errors.
  • Enhanced Driver Engagement: Through gamification and learning modules, the app fosters engagement and skill development, making it a fun and rewarding experience.
  • Increased Productivity: With real-time maps, bill calculators, and document management, drivers can complete tasks efficiently, saving time and improving workflow.
  • Improved Safety and Learning: Continuous learning through accessible training videos helps drivers enhance their driving skills and safety awareness.
  • Nationwide Reach: With multi-language support, the app serves drivers across India, offering localized experiences and wider adoption.

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Challenges

  1. Inefficient Scheduling of Audits
    The audit scheduling process was entirely manual, requiring significant time and coordination. Frequent delays and rescheduling negatively impacted productivity and customer experience.
  2. Inconsistent Calculation Templates
    Energy Conservation Measure (ECM) calculations were done using various Excel sheets without a standard template. Different employees used customized formats, leading to data inconsistency and frequent errors.
  3. Complex, Error-Prone Calculations
    Each ECM involved unique formulas. Manual calculations in Excel were complex and highly susceptible to human error, risking the quality and reliability of audit results.
  4. High Operational Costs
    Manual processes for scheduling, calculations, and data management demanded more manpower and oversight, increasing overall operational costs and lowering efficiency.
  5. Manual Utility Coordination
    Communication and report submissions to utility companies were handled manually, slowing down approvals and creating additional administrative burdens.
  6. Data Management Challenges
    With no centralized system, managing the growing volume of audit data—photos, unit details, and project files—was difficult. This resulted in version control issues, data loss risks, and inefficiencies in data retrieval.

Solution

Technokeens delivered a custom cloud-based software solution hosted on AWS, designed to automate and optimize every aspect of the energy audit workflow.

  • Custom Software Development on AWS
    A scalable and secure cloud infrastructure ensures high performance, data protection, and flexibility for future expansion.
  • Role-Based Secure Logins
    The system features role-based access controls, allowing administrators to assign permissions based on user roles, enhancing security and operational clarity.
  • Centralized Data Management
    All audit-related data—unit details, photos, site notes—are stored in a centralized, structured database, enabling easy access, better version control, and reduced data loss risks.
  • Automated ECM Calculations
    Manual Excel-based ECM calculations were replaced with automated backend logic. This not only reduced human errors but also improved the accuracy and reliability of audit outputs.
  • Standardized Templates
    Built-in ECM templates ensure standardized, uniform calculations across all audits, eliminating inconsistencies and simplifying internal reviews and audits.
  • Automated Report Generation and Utility Submission
    Audit reports are automatically generated and can be submitted directly to utility companies via email, streamlining communications and saving time.
  • Mobile Application for Field Engineers
    Technokeens also developed a mobile companion app. Engineers on-site can now view project details, perform calculations, upload photos, and submit reports in real-time, improving field efficiency and data accuracy.

#1 Assemble the right team

We handle all aspects of vetting and choosing the right team that you don't have the time, expertise, or desire to do.

#2 Sprint planning

Sprint roadmap is a collective planning effort. Team members collaborate to clarify items and ensure shared understanding.

#3 Tech architecture

We break monolithic apps into microservices. Decoupling the code allows teams to move faster and more independently

#4 Standups & weekly demos

Standups, weekly demos, and weekly reviews make sure everyone is on the same page and can raise their concerns.

#5 Code reviews

Code reviews before release help detect issues like memory leaks, file leaks, performance signs, and general bad smells

#6 Iterative delivery

We divide the implementation process into several checkpoints rather than a single deadline.

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