Helping Drivers with Real-Time Vehicle Management, Automation, and Seamless Connectivity

Success Story

Helping Drivers with Real-Time Vehicle Management,

Automation, and Seamless Connectivity

HBS Solutions, a growing energy audit company, faced multiple operational challenges due to manual and inconsistent processes. From inefficient scheduling to complex, error-prone calculations, these issues hampered productivity, increased costs, and affected audit accuracy. Technokeens partnered with HBS Solutions to develop a custom software solution that automated and streamlined the entire audit workflow, improving efficiency, reliability, and customer satisfaction.

Problem Statement:

Mitsubishi Motors sought to provide a connected car solution that:

Offers real-time access to vehicle health data and notifications for service reminders, ensuring the vehicle operates at peak performance.
Enabled smart navigation and dealer locator features to help users with seamless travel and easy access to assistance.
Provided emergency services like emergency calls and roadside assistance to enhance safety.
Delivered automated alerts and notifications for users to keep them informed about their vehicle’s health and necessary maintenance.

Solution

Technokeens developed Mitsubishi MConnect, integrating automation and software functionalities to provide a comprehensive connected experience for users:

Real-Time Vehicle Information: The app automates the collection and display of key vehicle metrics, allowing users to track performance, health, and status at any time.
Smart Navigation & Service Reminder: Integrated with Apple CarPlay, the app features an intelligent navigator for real-time travel assistance and automated service reminders to keep the vehicle in top condition.
Service History & Dealer Locator: The app stores detailed service history and provides an easy-to-use dealer locator to connect users with the nearest service centers.
Emergency & Roadside Assistance: In case of emergencies, users can immediately request roadside assistance and make emergency calls directly from the app, ensuring peace of mind during critical situations.
Automated Alerts & Notifications: The app sends real-time alerts about vehicle health, upcoming services, and important reminders, keeping the users informed and engaged.

Impact

Improved Vehicle Health Monitoring: Real-time access to vehicle data and service reminders ensures that vehicles remain well-maintained and operate efficiently.
Enhanced Safety & Convenience: The app’s emergency services and roadside assistance provide drivers with confidence and quick access to help when needed.
Optimized Customer Engagement: Automation of vehicle health alerts, service reminders, and dealer locators ensures continuous engagement with the customer, enhancing the overall experience.
Seamless Integration: Full compatibility with iOS and Apple CarPlay ensures that users can access critical information on the go, improving convenience and usability.
Increased Customer Satisfaction: The app’s comprehensive features provide a holistic solution that enhances the driving experience, leading to higher customer satisfaction and brand loyalty.

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Helping Drivers with Real-Time Vehicle Management, Automation, and Seamless Connectivity

Challenges

Inefficient Scheduling of Audits
The audit scheduling process was entirely manual, requiring significant time and coordination. Frequent delays and rescheduling negatively impacted productivity and customer experience.
Inconsistent Calculation Templates
Energy Conservation Measure (ECM) calculations were done using various Excel sheets without a standard template. Different employees used customized formats, leading to data inconsistency and frequent errors.
Complex, Error-Prone Calculations
Each ECM involved unique formulas. Manual calculations in Excel were complex and highly susceptible to human error, risking the quality and reliability of audit results.
High Operational Costs
Manual processes for scheduling, calculations, and data management demanded more manpower and oversight, increasing overall operational costs and lowering efficiency.
Manual Utility Coordination
Communication and report submissions to utility companies were handled manually, slowing down approvals and creating additional administrative burdens.
Data Management Challenges
With no centralized system, managing the growing volume of audit data—photos, unit details, and project files—was difficult. This resulted in version control issues, data loss risks, and inefficiencies in data retrieval.

Solution

Technokeens delivered a custom cloud-based software solution hosted on AWS, designed to automate and optimize every aspect of the energy audit workflow.

Custom Software Development on AWS
A scalable and secure cloud infrastructure ensures high performance, data protection, and flexibility for future expansion.
Role-Based Secure Logins
The system features role-based access controls, allowing administrators to assign permissions based on user roles, enhancing security and operational clarity.
Centralized Data Management
All audit-related data—unit details, photos, site notes—are stored in a centralized, structured database, enabling easy access, better version control, and reduced data loss risks.
Automated ECM Calculations
Manual Excel-based ECM calculations were replaced with automated backend logic. This not only reduced human errors but also improved the accuracy and reliability of audit outputs.
Standardized Templates
Built-in ECM templates ensure standardized, uniform calculations across all audits, eliminating inconsistencies and simplifying internal reviews and audits.
Automated Report Generation and Utility Submission
Audit reports are automatically generated and can be submitted directly to utility companies via email, streamlining communications and saving time.
Mobile Application for Field Engineers
Technokeens also developed a mobile companion app. Engineers on-site can now view project details, perform calculations, upload photos, and submit reports in real-time, improving field efficiency and data accuracy.

#1 Assemble the right team

We handle all aspects of vetting and choosing the right team that you don't have the time, expertise, or desire to do.

#2 Sprint planning

Sprint roadmap is a collective planning effort. Team members collaborate to clarify items and ensure shared understanding.

#3 Tech architecture

We break monolithic apps into microservices. Decoupling the code allows teams to move faster and more independently

#4 Standups & weekly demos

Standups, weekly demos, and weekly reviews make sure everyone is on the same page and can raise their concerns.

#5 Code reviews

Code reviews before release help detect issues like memory leaks, file leaks, performance signs, and general bad smells

#6 Iterative delivery

We divide the implementation process into several checkpoints rather than a single deadline.

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Working alongside clients on their most critical challenges.

Bold thinking, who want to achieve the extraordinary.

We are all about being Global, Modern and Agile

Working alongside clients on their most critical challenges.

Bold thinking, who want to achieve the extraordinary.

We are all about being Global, Modern and Agile

Success Story