Xinren India Pvt. Ltd.

Success Story

Xinren India Pvt. Ltd.

A Case Study on Streamlining Processes for an HBS Solutions Energy Audit Company.

HBS Solutions, a growing energy audit company, faced multiple operational challenges due to manual and inconsistent processes. From inefficient scheduling to complex, error-prone calculations, these issues hampered productivity, increased costs, and affected audit accuracy. Technokeens partnered with HBS Solutions to develop a custom software solution that automated and streamlined the entire audit workflow, improving efficiency, reliability, and customer satisfaction.

The Challenge

Xinren India Pvt. Ltd., a platform focused on educating and raising awareness about sexual harassment at the workplace, came to us with a clear vision but needed help in translating that vision into a user-friendly and visually appealing website. Despite having invested significant time and effort into product development, the existing website did not fully capture the essence of their mission. They needed a user experience strategy that would align with their SaaS-based portal, effectively conveying their services while offering an intuitive and engaging experience for users.

Solution

The Solution

To create the perfect website for Xinren India, we followed a structured UX strategy that included the following key steps:

Wireframe Prototypes: We created multiple wireframe prototypes to explore various website flows that combined the portal links, CTAs, and content, while ensuring an easy navigation experience for both frequent and new users.
User Journey Optimization: For experienced users, we created a direct path to product information, while new users were guided to discover Xinren’s services with ease.
Design: We carefully selected a color palette, typography, and imagery that conveyed a sense of comfort and trust, aligning with Xinren’s brand. The use of intentional white space enhanced the visual appeal, allowing the content to breathe and remain accessible.
Platform Choice: The website was built on a custom WordPress setup, chosen for its flexibility and ease of content management, which would support future scalability as Xinren India’s platform grew.

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Challenges

Inefficient Scheduling of Audits
The audit scheduling process was entirely manual, requiring significant time and coordination. Frequent delays and rescheduling negatively impacted productivity and customer experience.
Inconsistent Calculation Templates
Energy Conservation Measure (ECM) calculations were done using various Excel sheets without a standard template. Different employees used customized formats, leading to data inconsistency and frequent errors.
Complex, Error-Prone Calculations
Each ECM involved unique formulas. Manual calculations in Excel were complex and highly susceptible to human error, risking the quality and reliability of audit results.
High Operational Costs
Manual processes for scheduling, calculations, and data management demanded more manpower and oversight, increasing overall operational costs and lowering efficiency.
Manual Utility Coordination
Communication and report submissions to utility companies were handled manually, slowing down approvals and creating additional administrative burdens.
Data Management Challenges
With no centralized system, managing the growing volume of audit data—photos, unit details, and project files—was difficult. This resulted in version control issues, data loss risks, and inefficiencies in data retrieval.

Solution

Technokeens delivered a custom cloud-based software solution hosted on AWS, designed to automate and optimize every aspect of the energy audit workflow.

Custom Software Development on AWS
A scalable and secure cloud infrastructure ensures high performance, data protection, and flexibility for future expansion.
Role-Based Secure Logins
The system features role-based access controls, allowing administrators to assign permissions based on user roles, enhancing security and operational clarity.
Centralized Data Management
All audit-related data—unit details, photos, site notes—are stored in a centralized, structured database, enabling easy access, better version control, and reduced data loss risks.
Automated ECM Calculations
Manual Excel-based ECM calculations were replaced with automated backend logic. This not only reduced human errors but also improved the accuracy and reliability of audit outputs.
Standardized Templates
Built-in ECM templates ensure standardized, uniform calculations across all audits, eliminating inconsistencies and simplifying internal reviews and audits.
Automated Report Generation and Utility Submission
Audit reports are automatically generated and can be submitted directly to utility companies via email, streamlining communications and saving time.
Mobile Application for Field Engineers
Technokeens also developed a mobile companion app. Engineers on-site can now view project details, perform calculations, upload photos, and submit reports in real-time, improving field efficiency and data accuracy.

#1 Assemble the right team

We handle all aspects of vetting and choosing the right team that you don't have the time, expertise, or desire to do.

#2 Sprint planning

Sprint roadmap is a collective planning effort. Team members collaborate to clarify items and ensure shared understanding.

#3 Tech architecture

We break monolithic apps into microservices. Decoupling the code allows teams to move faster and more independently

#4 Standups & weekly demos

Standups, weekly demos, and weekly reviews make sure everyone is on the same page and can raise their concerns.

#5 Code reviews

Code reviews before release help detect issues like memory leaks, file leaks, performance signs, and general bad smells

#6 Iterative delivery

We divide the implementation process into several checkpoints rather than a single deadline.

Impact

Key Highlights

Clear Path Forward: The new website provided a clear navigation path for users, making it easier for both experienced and new users to find relevant information.
Engaging User Experience: The website’s modern, visually pleasing design, paired with strategic content placement, provided a simple yet effective user experience, ensuring visitors were engaged from start to finish.

Brand Alignment: The website successfully captured the essence of Xinren India’s mission, creating a trustworthy and welcoming online presence that aligned with their goals of promoting awareness and prevention of sexual harassment in the workplace.
Scalability: Built on WordPress, the website offered the flexibility needed to accommodate future growth and new features, allowing Xinren India to evolve seamlessly as their platform expanded.
Successful Launch: The website launch was immediately successful, with improved user engagement and increased traffic, leading to a more prominent and effective online presence.

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Working alongside clients on their most critical challenges.

Bold thinking, who want to achieve the extraordinary.

We are all about being Global, Modern and Agile

Working alongside clients on their most critical challenges.

Bold thinking, who want to achieve the extraordinary.

We are all about being Global, Modern and Agile

Success Story